Most MSGK knits are made with real wool, and need to be well cared for.

You can find most info on garment aftercare on the shop page (which you’re encouraged to read fully before you order!) but here are some tips on caring for hand knitted wool garments:

Only wash if really, really necessary. We wash our clothes too much. And these aren’t pieces you’ll be doing your workouts or housework in hopefully, so they shouldn’t need it. If you do have to wash your garment however, here are some important guidelines:

  • Do NOT machine wash.

  • Hand wash only WITH YOUR HANDS, inside out, at 30 degrees (cool water - do not change the temperature of the water).

  • Colours may run on first wash, so ensure your temperature is right!

  • DO NOT use regular detergent - regular detergent agitates natural fibre.

  • DO NOT use fabric softener.

  • Hand wash carefully - try not to pull at the garment, be gentle.

  • Do not rub, wring or twist out the garment - you will stretch the stitches!

  • Dry flat, in between two towels, away from the sun or any heat source like radiators.

  • Store flat in a cool, dry, airy cupboard - and away from clothing with hooks or velcro!

  • Agitation or friction may cause your garment to felt in places, as with all wool, try not to stretch or agitate when wearing.

Please also note that these are delicate hand knitted pieces. The stitches can pull. It is not advisable to wear these delicate knits when playing with dogs or children!

*I recommend SOAK for handwashing. Always read the label.

Other important information from the yarn manufacturers

All yarns have excess fibres (from production) that might come off as lint or shedding, in varied degrees that depend on how the yarn is spun. Brushed yarns ("hairier" yarns) have more of these loose fibers than other yarns, and therefor, shed more.

Shedding also depends on what is worn under or over the garment, and whether this pulls at the yarn fibres. It’s therefore not possible to guarantee that there will be no shedding.

Below are some tips on how to get the best result for hairier yarns:

  • Do NOT use a lint roller, brush or any method that pulls at the yarn.

  • Place the garment in a plastic bag and put it in your freezer - the temperature will cause the fibres to become less attached to each other, and excess fibres will come off easier. Leave in the freezer for a few hours before taking it out and shaking it again.

  • Wash the garment according to the instructions on the yarn label. Garments worked with hairier yarns usually need to be shaken once dry after washing, so that the hairs rise and any excess fibers can come off.

Shedding will lessen with wear.

Timeframe

Each item is hand knit, by a person. MSGK isn’t a big label, and commissions are done on a waiting list basis. I try to turn each piece around within 6 weeks of receiving the yarn for the project, but it can be 8 weeks if it’s a particularly busy time.

Shipping your knit.

All Miss She’s Got Knits parcels are shipped by tracked post with An Post.

Once it is sent, the package is your responsibility. Please ensure you or someone from your household/workplace is there to receive it!

Please note that Miss She’s Got Knits does not currently ship outside the island of Ireland. This is really important to note prior to ordering, particularly if you are based in mainland UK as your deposit may be lost.

Refunds.

As all MSGK knits are made on a commission basis, at this moment refunds are not possible. This does not affect your statutory rights.

It is really important that you do your research and ensure you know what you are investing in before you commission a knit. Read the care and wool info on the shop page, ask about sizing, contact me on karen@missshesgotknits.com or DM @missshesgotknits. .Make sure you are confident in your purchase before you commit. A lot of time goes in to each piece, no matter how small, and slow fashion isn’t cheap. If you’re still unsure, mull it over for a few weeks before you order.

Please also be aware that MSGK knits are made by a real person, not by machine. If there is anything faulty with the garment I will endeavour to fix it, but if you would like changes to something once it is completed it may incur a cost. Just chat to me though. I’m here!

Terms + Conditions

Gift Cards/Vouchers

Miss She’s Got Knits is a small business, gift cards are offered as an option in good faith, with the understanding that the buyer agrees to the terms below. If you are buying a voucher for someone, please advise them of the terms and conditions, or direct them to this page on receipt.

  • Order must be placed before expiration date.

  • Please mention your unique code on initial enquiry.

  • Gift cards cannot be exchanged for cash.

  • Gift cards can only be used towards the price of designs featured on the Miss She’s Got Knits shop page.

  • Please note that some colours may not be available.

  • Lost or stolen gift cards cannot be replaced.

  • Prices are subject to change.

  • Turnaround times for knitwear varies, please allow at least 8 weeks for your knit to be made from order date.

Caring for your knit.